Frequently Asked Questions
Find the answers you’re looking for regarding the self storage world
- How secure is the facility?
We take security seriously. Our facility is equipped with security cameras, bright LED lighting, and an after-hours motion detection system that automatically dispatches the Irving Police Department if motion is detected when the facility is closed.
- Where did the name Golden Triangle come from?
Before becoming a self-storage facility, our building was home to the beloved Golden Triangle Bowling Alley. We kept the name to honor a piece of Irving's history while giving the property a new purpose.
- What makes Golden Triangle different from other storage facilities?
We're committed to providing a top-notch storage experience every time. As a family-owned business, we take pride in offering a clean, well-maintained facility, friendly bilingual on-site management, Smart Unit monitoring on many units, and exceptional customer service from move-in to move-out.
- Can I access my unit anytime?
Our gate access is available daily from 6:00 AM to 9:00 PM, giving you plenty of time to access your belongings while helping us maintain a safe and secure facility.
- Do I need to bring my own lock?
No. You're welcome to bring your own compatible lock, or you can purchase a high-quality disc lock from our office during move-in.
- Do I need insurance?
Yes. To help protect your belongings, all stored property must be covered. You can provide proof of your own qualifying insurance or enroll in one of our affordable protection plans during move-in.
- Do you offer RV, boat, and vehicle storage?
Yes! We offer secure outdoor parking for RVs, boats, trailers, and other vehicles, making it easy to store all your recreational and extra vehicles in one convenient location.
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
Self Storage FAQs
Please browse these answers to some of the most frequently asked self storage questions.
We have put together this list in an effort to serve you with the best self storage experience possible.
If you have questions not answered here, please feel free to contact our team!
We are always ready to answer your questions and respond to your concerns at Golden Triangle Self Storage.